With Simtravelvietnam eSIMs, after you completed your order with us and successfully transfer your payment, we will send the eSIM to your registered email within a maximum of 10 minutes.

In case of delays in delivery or service supply, Simtravelvietnam will promptly inform you and provide an opportunity to cancel the contract if you wish to do so.

Since the eSIM is sent via email, please provide the correct email address to ensure you get it timely. In the event that you do not receive any emails from Simtravelvietnam within 10 minutes after your payment, please contact our Customer Support staff via email sales@simtravelvietnam.com or hotline/Whatsapp/Zalo +84 857 35 4444 for prompt support.